FOSDEM 2020 took place from Saturday, 1 February, 2020 to Sunday, 2 February, 2020 in Brussels, Belgium (shortly after Sustain OSS 2020 and CHAOSScon EU 2020). On Saturday, together with my colleague and friend Mike Nolan, we presented on a topic he and I have co-conspired on for the last six months. What are the intersections of Free Software and artificial intelligence (AI)?

What is a rights-based approach for designing minimally safe and transparent guidelines for AI systems? In this talk, we explore what a Free AI system might look like. Then, taking research and guidelines from organizations such as Google and the UN Office for the Coordination of Humanitarian Affairs, we propose practical policies and tools to ensure those building an AI system respect user freedom. Lastly, we propose the outlines of a new kind of framework where all derivative works also respect those freedoms.

Freedom and AI: Can Free Software include ethical AI systems? Exploring the intersection of Free software and AI

Video recording from FOSDEM 2020

This post is an abridged summary of the key ideas and thoughts Mike and I presented at our FOSDEM 2020 session.

Let’s frame this first. 🔗

The idea behind this talk was a seed planted at MozFest 2018. I remember sitting with Mike in a hotel lobby while he was clocking some remote hours for work. We had some honest conversation about the experiences we’ve had across the public, private, and humanitarian aid sectors. At the time, Mike worked at the International Rescue Committee, and I had just finished a six-month internship with the UNICEF Office of Innovation working on open source community management.

The best way I can think of to describe humanitarian work is that it comes with the highest of highs and lowest of lows. Finding success usually means either a direct or indirect impact on some of the most vulnerable populations on our planet. Making mistakes or seeing planned efforts spin out in the wrong direction mean the resources your organization do not have the full impact they could, or sometimes worse, they fix one problem and create another.

At MozFest 2018, the seeds of thought for the intersections of Free Software as it relates to humanitarian aid and artificial intelligence were planted. Fast-forward a year to October 2019. Mike and I caught up after a while and after we had both had new experiences out in the industry. We began tending to the seed planted the year before. Our venting sessions and simultaneous cheers turned from our video chats back to the wider Free Software ecosystem.

The FOSDEM 2020 call for papers would open in a few more weeks from when we first began talking about these ideas in 2019. FOSDEM 2020 is a great collection of many different minds and people in the Free Software world, so it felt like the perfect audience for us to deliver our thoughts to an audience for the first time.

We applied, and later found out our application to the main track was accepted, landing us in the Community and Ethics track on Saturday.

This blog post is a partial recap of what we covered in that FOSDEM 2020 session linked above. The FOSDEM 2020 talk covered three main ideas. This blog post summarizes only the definitions of our AI Freedoms.

Looking to yesterday for today 🔗

Before we define AI freedoms, we need to define the origin of Free Software. While the precise origin is debatable, Mike and I posit that the Free Software movement began with a definition of rights. These freedoms were first established by the GNU Project on 27 Sept. 1983.

So, in the spirit of the movement that precedes us today, Mike and I started asking questions. As we go into a new decade, what would Freedoms of AI look like? We know we aren’t presenting The Truth or The Answer. But we are presenting our experiences and reflections.

What freedoms do we want to protect? 🔗

So, Free Software has the Four Freedoms. Combining our shared history in the Free Software movement with our personal experiences working in both commercial and humanitarian contexts, this is our vision of Three possible Freedoms of AI:

1. Audit automated decision-making systems 🔗

We are entitled to know and understand how decisions that affect us are made. So, you should have to freedom to audit, or understand, how those automated decisions are made.

For a moment, picture yourself in a classroom. Your teacher gives you a bad grade on an essay. You are probably curious to know why you received the grade that you did, especially if it was something important to you. You would likely go to the teacher and ask for help understanding why you received the grade you did, if there were no comments or notes.

So, why wouldn’t you want to understand how a decision is made that affects you?

This does tie closely to one of the Four Freedoms of Software: the freedom to “study the source”. This AI freedom restates that Software freedom as, “the freedom to understand how a system that is impacting you works”. But this does go beyond the Software freedom to study the source because it is more than just source code.

2. Deliver accountability and responsibility 🔗

We already know AI systems are capable of harm. We deserve the guarantee of liability when these systems do create harm. Not if, when. So, you should also have the freedom to deliver and expect accountability and responsibility from the designers of automated decision-making systems that impact you.

Think about it for a minute. When machines make decisions for us, who is accountable for those decisions? Is it the machines? Is it the creators who programmed them? Or is it the end-user?

It should be the creators and organizations that create these systems, as they directly profit from their output. Those who create these systems typically do so to profit themselves.

But we as those affected deserve to be put over their profit.

Myanmar and Facebook 🔗

What would a real world example of this look like? Have you ever thought about how social media could be connected to genocidal campaigns? This is what the United Nations is asking of Facebook in the role of the news feed in inciting genocide. But why would the U.N. ask these questions of Facebook?

The problem identified with Facebook is the news feed. The news feed optimizes for “engaging content”. To understand this, we have to define what “engaging content” means. Studies have shown that optimizing for “engagement” increases recommendations for extremist and alarmist content. Researchers knew the potential of “engaging content” to be misused, years before the Rohingya genocide began in Myanmar.

Then, the warnings in research became real. Religious and military leaders created “fake news” to divide the citizens of Myanmar. This “fake news” campaign is suspected to be a major contributing factor of the ethnic cleaning of the Rohingya people in Myanmar.

Obviously Facebook didn’t take genocide into account in their feature planning when building the news feed. Yet it was still a contributing factor. And because of the research and warnings delivered to Facebook before the genocide, they did know about the potential for misuse.

So, who is responsible? Facebook? Myanmar religious and military leaders? Nobody? Even today, nobody will take responsibility. But what we do know is that profit was placed over people.

Thus, we must demand for a freedom that delivers accountability and responsibility in a world increasingly defined and shaped by automated decision-making. We are already in a “catch-up” mode to the changing world in this regard.

3. Appeal a decision 🔗

No decision-making system is ever perfect. We are always missing some data. So, lastly, you should also have the freedom to appeal a decision that impacts you.

In your life, have you ever told a story to help someone empathize with your situation? Have you ever had to explain a misconstrued fact about your background or history? You are probably familiar with the phrase, “walk in someone else’s shoes”. Our ability to empathize and understand is what connects us as humans. It helps avert disaster more often than you think.

There are always hidden stories not captured by a set of data points. Thus, we should also have the opportunity to break through automated systems that influence an organization. We deserve the opportunity to appeal to the people behind the systems in order to use our humanity.

Resume/CV filtering 🔗

If you have ever applied for a job, you might be familiar with the importance of keywords and certain requirements on your resume or C.V. Automated tools already exist to review these documents and filter out candidates.

But what is the point of interviews? Where you talk with a real person? Interviews are a chance to tell our own hidden stories and explain the gap between what is on our CV and what is not. It gives us a chance to build empathy between us and who we want to be our employer.

Practical examples 🔗

It is not hard to look for examples of appealing systems in our society. Two examples are appellate courts and credit denials in the U.S.

Appellate courts are legal systems where we appeal decisions we think were unfair or incorrect. Sometimes this is because of an unfair trial. It could also be because of a biased judge. Either way, a system is in place to appeal a legal decision.

A similar system exists in the U.S. if you are denied a credit offer or loan. You can appeal to an impartial third-party if you believe a credit offer or loan was denied to you on unfair criteria. again, there is a system in place to appeal a decision that could have significant personal impact to you.

How else could we describe the freedom to appeal? We must not erase the opportunity for human connection and empathy when these decisions are made. Even by automated systems. To do so is to deny our humanity.

Where do we go from here? 🔗

The stakes have never been higher. These systems are being built not next year, not next month, not tomorrow, but now. These problems are not going to go away. They are only going to continue and grow. But we know we can imagine and have a better world, because we have to. The alternative is simply unacceptable.

The history of the Free Software movement left us clues about how to build a social movement to address problematic patterns in our digital society. So, let’s take the cues and demand for our Freedoms to be respected, just like those who came before us nearly 40 years ago.

If there is anything to take away from this post, or the original talk, it is this: me, you, and everyone has some power to make change. So, let’s build a future that we own, together, for everyone.

For more details and ideas on how we as individuals can protect these Freedoms and how to get others to respect these Freedoms, watch the full talk!

Why does this matter? 🔗

This exploration and thought experiment is important to understand when revisiting social movements in technology in the current day. In the FOSDEM 2020 talk Mike and I gave, we presented three possible digital “freedoms” for artificial intelligence. The rights-based approach we presented at FOSDEM 2020 was inspired by the origin of the Free Software movement.

But to understand how we got to today with thousands of contributors to the Linux project, billions of dollars in open source company buyouts, and the words “open source” used on mainstream cable news channels, we have to start from the beginning, in 1983.

27 Sept. 1983: GNU Project announced 🔗

On 27 September 1983, the GNU Project was announced by Richard Stallman. The GNU Project was a collection of Free Software tools for building a free operating system. But it was also more than that. The GNU Project came with a vision to give computer users freedom and control of their use of computers. To do this, the GNU Project advocated for four fundamental freedoms:

• Run software in any way desired
• Copy and distribute the software
• Study it (i.e. reading the source code)
• Modify it and make changes

Today, we call these the Four Freedoms.

So, the GNU Project was founded with these fundamental freedoms as the motivation for why they did what they did. It was more than shipping code for code’s sake, but to lead by example in how software could be developed without sacrificing the rights of users.

4 Oct. 1985: Free Software Foundation founded 🔗

Next, skip ahead to 4 October 1985. Two years after the launch of GNU, the Free Software Foundation (F.S.F.) is founded to support and sustain GNU and the Free Software movement. The values of the GNU Project were important and valuable, but it wasn’t enough to leave them out in the world on their own.

At first, the F.S.F. focused on employing software developers to work on Free Software and the GNU Project. Later, the F.S.F. transitioned to legal and structural issues to support the Free Software community.

So, it is one thing to have your values and ethics out there, but they need to be protected and respected by the rest of the world too. The F.S.F. represented the sustainability of protecting these rights and beliefs, originally put forth by GNU.

While the F.S.F. does help sustain those rights, how does a nonprofit foundation actually enforce these rights in practice?

25 Feb. 1989: GNU General Public License created 🔗

Finally, we skip ahead four more years to 25 February 1989: the first version of the GNU Public License (G.P.L.) is created. This is the license that gave “copyleft” a name. It was written and released for the GNU Project, but the license itself was stewarded by the F.S.F.

The G.P.L. put power in the hands of individual people and activists to shape how others used their software. Thus, copyleft is put into a practical legal policy. In a sense, the G.P.L. allowed software developers to place the Four Freedoms at the core of their code.

Although enforcement of copyleft licenses has a blemished history, it was still the “teeth” in translating these values and values to the rest of the world. It took inspiration from how copyright was not something often considered when distributing software until the early 1980s.

And thus, copyleft becomes a radical invention in software with the proliferation of the G.P.L., especially in its adoption in prominent projects like the Linux kernel.

Is the past relevant to social movements today? 🔗

So this was a lot of history. Is the past relevant to where we are today? First, consider how the early Free Software movement responded to these emerging societal issues in the 1980s.

Free Software was a response to the changing ecosystem of software distribution. Software became more valued because of a standardization on hardware that didn’t exist previously. There were simply fewer architectures to compile for!

Suddenly, the value of software increased. It became a commodity.

Before this commodification of software, the Four Freedoms were, in a sense, the default way of distributing and sharing software. After commodification, this was no longer true. The Four Freedoms were rooted in a belief that there are essential rights that belong to all users of computers and computer systems. Stallman observed this change directly at the MIT Media Lab in the 1970s and early 1980s. This motivated him and many others to stand up for Software Freedom by asserting these freedoms.

To respond to commodification of software, Free Software took a freedom-based approach to established their values, as the Four Freedoms. So, looking back 40 years ago, is it possible to extend and make the past relevant again in today’s changing world?

Before we can answer that, we have to first ask. How has the world changed?

Your future is the new commodity. 🔗

The history of Free Software overlaps with what is happening now.

Today the world is about predictions: predictions about human futures. This is accomplished by the combination of software and data. Human futures are a simple formula: Data + Software. Or, artificial intelligence and machine learning.

But how are human futures becoming a commodity? In the 1980s, software became the thing we “sold”. It had inherent value. Today, the ability to predict what you are doing to do next is valuable. This makes both your and my future the new commodity. Where will we go next? What will we buy next? Who have we contacted recently?

But data is only one piece of this big puzzle. It is the enabling force for determining our futures. Third-party organizations collect the world’s data on a massive, centralized scale. Your data is what allows companies to sell your future.

To add a metaphor, data is like oil, not gold. You consume the input (data) to sell the output (human futures).

Where are we today? 🔗

So, how have we responded to our changing world?

There have been some successful resistance to the new value of user data and human futures. The privacy movement and legislation like G.D.P.R. are representative of this.

However, data privacy is only one part of the big picture. Focusing on individual empowerment does not protect us from societal effects. Consider predictive policing and court rulings as two examples.

Ultimately, the data privacy movement has been a key factor in combating the effects of surveillance capitalism, but there are still gaps. Mike and I noticed we need to approach topics like artificial intelligence not in pieces, but as a whole.

And some organizations have recognized this challenge and are working to address it. “Working groups” and reports with non-mandatory recommendations are on the rise. However, these groups are not effective on moving forward ways of ensuring people are effectively protected from the unforeseen harms of AI systems. “Light self-regulation” works on an opt-in model, and it is against the interest of some actors to opt in.

So, if we are in the middle of this societal shift from software as a commodity to human futures as a commodity, where do we go from here? Do we choose chaos or community?

At time of publication, I am still wrestling with these questions. As are a lot of people! To get a wider picture of what is on my mind in 2020, read my event reports from my pre-coronavirus 2020 travels.

Photo by Shane Rounce on Unsplash.

FOSDEM is a free and non-commercial event organized by the community for the community. The goal is to provide free and open source software developers and communities a place to meet to:

- Get in touch with other developers and projects;

- Be informed about the latest developments in the free software world;

- Be informed about the latest developments in the open source world;

- Attend interesting talks and presentations on various topics by project leaders and committers;

- To promote the development and benefits of free software and open source solutions.

fosdem.org/2020/about/

This is my third time attending FOSDEM. I attended on behalf of RIT LibreCorps to represent our engagement with the UNICEF Office of Innovation and the Innovation Fund. For FOSDEM 2020, I arrived ready to give my talk (coming in pt. 2) and honestly to see where the weekend took me.

Planning out FOSDEM is hard. So, my strategy is to figure it out as I go, since most of what I get out of FOSDEM comes from casual conversations and “hallway track.”

Sessions: Play-by-play 🔗

Event reports take many forms. My form is an expanded version of my session notes along with key takeaways. Said another way, my event report is biased towards what is interesting to me. You can also skim the headings to find what interests you.

Also, I live-tweeted several sessions of FOSDEM 2020, so some sections include tweet excerpts with pictures.

Building ethical software under capitalism 🔗

The software that is the easiest to build – the software that is the easiest to fund the development of – tends to serve those who are already extremely well-served. So, how do we bridge the gap between what society needs and what many people with money want to fund? Free and open source software platforms can get us part of the way there, but without some big changes, it won’t be enough. Let’s talk structure!

Deb Nicholson

Deb is making a regular appearance on my blog.

A foundational piece of Deb’s FOSDEM 2020 talk is something I started calling the “buck factor.” In 20 minutes, she gave context for the challenges of fundraising and achieving financial sustainability for open source projects with ethical missions. She also commented on the divides between “community” and “enterprise,” and how they are frequently on opposing ends of a spectrum.

Deb offered suggestions on how the Free Software movement can stand up and protect our shared values. Some are practical and others are aspirational, but I believe Deb aimed to get the audience thinking in different angles on this challenge:

• Encourage self-reporting within organizations
  • Build an ethical strategy inside an organization
• Labor organizing
• Build alternatives:
  • Community-driven non-profits
  • Worker-controlled options (e.g. worker co-ops)
• Advocate for policy changes (e.g. public utilities)

I also learned new vocabulary from Deb: rainbow/pink capitalism.

Growing sustainable contributions through ambassador programs 🔗

Open Source Program Offices are utilizing ambassador programs more and more. We’ll talk about why we decided to implement ambassador programs, how we implemented them, got buy-in (from a time and budget standpoint), and more.

Additionally, we’ll both talk about how we use this program to scale and reach thousands of developers internally. Also, we’ll throw in a few case studies and lessons learned throughout our (ongoing) journeys.

During this talk we’ll go over what an ambassador program is, how we decided to use them in our organizations, the path to buy-in and budget approval, how they were implemented, results we saw, and lessons learned. We’ll present specific case studies of how our Ambassador Programs helped with specific campaigns and how that fosters open source sustainability.

Shilla Saebi & Alison Yu

Shilla and Alison shared their experiences and advice in building open source ambassador programs at the Indeed and Comcast open source program offices (OSPOs). In the Community devroom at FOSDEM 2020, they introduced their ambassador programs, what goals and responsibilities of ambassadors were, and lessons learned from building their ambassador programs.

What is an ambassador program? 🔗

Ambassador programs were created in response to a growing need for decentralization in the OSPO. An OSPO team is a finite group of people with finite resources and time. To be successful in internally promoting open source, an ambassador program empowers others and builds open source allies across an organization. Similar to how technology must scale in order to grow, consider the “people” factor as something that must scale in order to grow.

When launching ambassador programs, both Indeed and Comcast planned multiple phases. In the beginning, it started with an exploratory pilot program phase. The OSPOs identified success metrics and transparently set a date to reevaluate program efforts. A small number of open source leaders inside each organization were invited to participate.

Then, over time, early success led to a gradual expansion phase. More people were recruited with an internal kick-off and training week. Each quarter, ambassadors received an events stipend to represent projects and the organization at local conferences and community events.

Who and what are ambassadors? 🔗

Ambassadors are like a “working group” of volunteers. They are champions and advocates of open source inside an organization or community. Ambassadors can be both internal and external: internal to a company or organization, but also external members of a community outside of a single organization.

But what kind of person makes a good fit for an ambassador role? There is no one-size-fits-all approach. However, Indeed and Comcast shared strategies they used to identify strong candidates for their ambassador programs:

• Prior experience contributing to an upstream project
• Already an advocate for open source (internally or externally)
• Willingness of managers to support participation
• Ability to pass an online learning assignment on open source

What do ambassadors do? 🔗

Responsibilities are different at different organization. Ambassador programs at Indeed and Comcast share three common ways to participate:

• Evangelize open source
• Participate in internal policy review
• Advise in license reviews

Additionally, a culture goal was to shift the perspective of open source away from “one and done.” Or rather, the OSPOs aspired to promote long-term contributions and partnerships with open source projects and their communities.

How to incentivize ambassadors? 🔗

Some people may fulfill ambassador responsibilities as part of their paid work. However, most people adopt a volunteer ethos. Ambassadors are not just colleagues representing open source inside an organization. They are also people with their own aspirations and goals too.

Personal development opportunities are effective incentives for participating. For example, an in-person training week teaches new skills to ambassadors based on areas of identified growth. Getting mentorship is also key to enable participation. Mentorship opportunities lower the “bus factor” of an OSPO. It also recruits ambassadors to identify colleagues doing unrecognized open source work. Instead of leaving them out on the fringe, bring them in as co-conspirators!

Additionally, organization-supported travel is one way to validate an ambassador’s time and effort. This furthers an ambassador’s careers by connecting them to more opportunities in the industry. They get the chance to build their network across other organizations, projects, and communities to facilitate inter-organizational collaboration.

Finally, ambassadors were incentivized through their ability to influence program direction. Ambassadors are empowered by contributing to the direction and strategy of the ambassador program itself. Inclusion is key, so ideas, suggestions, and criticisms from ambassadors are actually reflected in program policy. After all, they are the ones who are directly impacted by future program policy. As key stakeholders in the program, their voices are important to include.

Lessons learned 🔗

Shilla and Alison listed off some “lessons learned” and ideas on where to take their ambassador programs next:

• Ambassadors appreciated structure and knowing transparently how they are measured
• Needed more support from OSPO than originally expected
• More opportunities for feedback
  • Specifically, more 1x1 conversations
• Check for manager support at the beginning
  • Example: Employee gets manager approval to spend 10% of their paid time as an ambassador
• Schedule more ambassador community calls for access to OSPO and mentors
• Share more swag with ambassadors!
• Set clear expectations (or as clear as possible) in advance
• Provide more training opportunities for ambassadors
  • Open source is broad; many people have experience in some areas but could use mentorship/guidance in other areas
• Create stretch goals for ambitious folks to reach for

Future goals 🔗

• Provide internal resources to build allies in organization
• Create digital badges to identify organization/project ambassadors across the web and also internally
• Highlight/recognize ambassadors in visible ways
• Schedule mandatory 1x1 check-ins between ambassadors and OSPO mentors

Open source won, but Software Freedom hasn’t yet 🔗

Karen and Bradley, building on the substantial feedback from last year’s keynote, follow up their 2019 FOSDEM keynote with real-world suggestions, ideas, and discussion about how we, as software freedom activists, can live in a world with so much proprietary software. Software freedom is hard to find, but we can find it together, and we can support each other when we must face the proprietary software world and make hard decisions. Let’s figure it out together and support each other!

Bradley M. Kuhn & Karen Sandler

This was the most powerful talk I attended at FOSDEM 2020.

Kuhn and Sandler asked how we decide what is right for Software Freedom and how to increase the impact of our advocacy. Being a Free Software “purist” is increasingly difficult in our world. The Free Software movement must recognize the privilege of access. If the most underprivileged people are not included in our movement, we collectively lose the metaphorical “battle” of Free vs. Proprietary.

Resisting in 2020 is not the same as in 2000 🔗

Kuhn and Sandler state in no uncertain terms that resisting proprietary software is increasingly difficult. Sandler’s pacemaker is one of the most compelling examples. But from another perspective, the advent of “digital-only deals” is also common. Digital deals for a smartphone may not be essential, but what about grocery coupons on food? It is easy to avoid these deals if you’re well off. But it is less of an option if you live paycheck to paycheck. The savings have a bigger impact relative to you. Choosing data privacy means choosing a financial disadvantage. Choosing data privacy means losing out on saving money on essential goods. To protect personal privacy means to lose access to savings not available on any platform except proprietary software.

A follow-up question might ask why we cave to proprietary software where we do have some power as consumers. But not having access is embarrassing. There is social pressure designed into parts of our society that makes saying “no thank you” difficult. Sandler gave an example of Disney’s theme parks, where “Fast Pass” access is made available as a proprietary phone app that requires access to personal data in order to work. “Fast Pass” allows you to skip lines for rides and attractions. Explaining the principles of Software Freedom to children while waiting in longer queues is not a powerful appeal. While the Disney example is from a place of higher privilege, it is one perspective of many that shows power of social pressures that stigmatize choices that better protect us an individuals and consumers.

Stop shaming 🔗

Kuhn and Sandler made a powerful appeal. Stop shaming for using proprietary software. Start educating respectfully about software ethics. Free Software conferences sometimes trend towards being a proprietary dumping ground. However the Free Software community sometimes exists in a small bubble. In broader, societal terms, we are losing the freedom to choose Free Software. We need to put pressure on our companies and organizations to create the right kind of Free Software; that is, sustainable software that respects our freedoms by design. Our software is not sustainable unless it respects our Freedoms.

Design contributions to OSS: Learnings from the Open Design project at Ushahidi 🔗

Ushahidi builds OSS humanitarian tools, remotely for some of the most marginalized people across the globe. To tackle these systemic problems with how to ‘open source’ a design effort and bring the community along with the ‘on-staff’ Ushahidi designers, we’ve been piloting a series of design events on our OSS crisis communication tool TenFour with our partners Designit and Adobe. Together, we’re looking to solve the problems with how open source design can work by engaging through meaningful technology that makes a difference in the world.

In this session, we’ll briefly cover the history of the project and the main problems we attempted to solve and we’ll present the learning and adaptions to our workshop framework and methodology that aims to engage design teams and individuals that are not yet ‘on-board’ with OSS as an ethos or movement.

Eriol Fox

I had two useful takeaways from Eriol’s FOSDEM 2020 talk in the Design devroom:

1. Perception of “open source” in design world is largely undefined and unknown (because of systemic challenges)
2. Open source folks can learn more about what design work looks like when encouraging designers to participate

Open source perception 🔗

Eriol noted that most designers are in the dark about what open source is or what it can be. Open source is not included in design education. Also it is not incentivized in hiring for designers. If open source is poorly understood as a strength in the design community, how can designers use open source to build their CVs/resumes?

While they noted the root cause of this perception is systemic and difficult to change, it is helpful to weigh this perspective as an open source contributor. Developers and community managers should consider the systemic challenges when encouraging design contributions to an open source project.

For developers, open source is going mainstream. Without being prompted, you might be asked about open source in an engineering job interview. But it is different for designers. So you might have to “design” a different approach to effectively engage designers in our communities. (pardon the pun)

Learn what design work looks like 🔗

Open source developers, program managers, and community managers may have an uninformed view of what design work is. Eriol’s work in the Open Design project at Ushahidi included workshops with topics about how to construct tasks for designers and developers together.

Listening to their talk, I became conscious of my poor understanding of design work. I realize I have some areas to grow and improve my understanding of open design. Eriol gave some specific examples of design work I want to explore further:

• Empathy mapping
• Defining problems
• Ideation
• Storyboarding
• Sketching and prototyping

Also they gave a humanitarian-centered example of inviting a “witness” into the software design process. Or in other words, inviting someone part of the group that primarily “needs” the software. In the developer world, we are familiar with user testing or conducting focus groups and interviews. But those steps typically come after we have a product or design to get feedback on. Inviting a witness happens early, before much or any code is written. They bring a unique perspective of someone impacted by a particular problem or issue that the software will address.

I want to explore this one deeper. It takes more effort to practice active inclusion for someone who is a non-engineer to feel their opinions and perspective are useful and important in a room of engineers and product managers.

Twitter thread! 🔗

Did I live-tweet this one? You bet.

What makes people come and what makes them stay 🔗

Over the years the tech industry has been trying to change its diversity and inclusion statistics but that seems to have been a hard nut to crack. This is a talk about what makes people come, but then also what makes people stay. Because diversity is inviting people to the dance, but inclusion is enabling them to join it. Let’s figure out how you can make people come and want to stay in your organizations, and teams, and let’s see one use-case where Mozilla did the same.

Gloria Dwomoh

I meticulously live-tweeted this one. Check out the tweet thread below! There are lots of pictures too.

Beyond FOSDEM 2020 🔗

Of course, there is much more to FOSDEM than just a conference. Some highlights outside of the conference were my daily reflective breakfasts with Mike, a ramen lunch with him and Gloria Dwomoh, and evening dinners with Remy DeCausemaker, Georg Link, and Justin Dorfman.

Also, originally I intended to give myself the Monday after FOSDEM off to recover and work from home. However, I heard about this other little conference called Copyleft Conf happening the next day. So, I ended up buying a last-minute ticket for this one too! Read the details in my full event report!

Thanks folx! 🔗

To wrap up this FOSDEM 2020 report, a few thank-yous are in order:

• Stephen Jacobs: For always being supportive for yet another trip abroad and helping me push my career forward in a number of ways (and footing the bill!)
• Mike Nolan: My co-conspirator, partner in FOSS, and comrade in arms (HELL NO, MANIAC!)

I saw many familiar faces and also met many people I previously only knew from Twitter. FOSDEM 2020 takes a lot out of me, but it is always fulfilling to get a healthy dose of the Software Freedom perspective to fill me up on why I do what I do.

Until next time!

Home is a suitcase 🔗

I began the third year of my degree and moved for the fifth time in two years when I made it back to Rochester in August. This time, I found somewhere to ideally live longer than only a few months of the year. I moved into a house with a few other roommates with more space than I’ve had before. For the first time in a while, it’s somewhere I’ve made to feel like home.

This move came months after I ended a semester of a study abroad program and lived in a city for an internship. Most of 2017 made my suitcase feel like a home, but it afforded many unique experiences.

Croatia: Study abroad 🔗

From January to May 2017, I participated in a study abroad program with my university to Dubrovnik, Croatia. RIT has full campuses in both Zagreb and Dubrovnik. This made planning the semester abroad easy, but also encouraged me to go somewhere I might not have gone otherwise.

My choice to study in Croatia was well-rewarded. On paper, I earned 12 credit hours, but I took away more than what I learned in class. My most important lessons came in the form of midnight bus rides to Albania, photograph exhibits capturing genocide in Sarajevo, and hugs from normally faraway friends in Czechia. My time abroad began a process in finding myself that has continued since my time in Europe.

DevConf 2017 / Fedora Diversity FAD 🔗

At the beginning of the year, the Fedora Diversity Team held a “Fedora Activity Day” (FAD) event in Brno, Czechia. If you’re outside of the Fedora community, think of a FAD as a focused, in-person team sprint. Together with our team in-person and remote, we mapped out our goals and plans for 2017 and set out to continue the work we began nearly three years ago.

In addition to the work we accomplished together, it was fulfilling for me to see my teammates that span three continents. I spent a week with not only my teammates but also my friends. The days we get to spend together are a privileged few in the year, and it was fulfilling and motivating for me to spend some of our time together in a way that wasn’t Pagure tickets or IRC meetings.

Read more about our team sprint in this event report:

https://communityblog.fedoraproject.org/fedora-diversity-fad-2017/

FOSDEM 2017 🔗

In February, I attended the Free and Open Source Software Developers European Meeting (FOSDEM) for the first time. FOSDEM is the largest open source conference in Europe, bringing together over 8,000 open source enthusiasts, contributors, and leaders from around the globe.

I had the privilege to attend as a member of the Fedora community, so my time was between the Fedora booth to meet the community and catching interesting talks. I also gave a talk of my own on the main track, What open source and J.K. Rowling have in common! I gave this talk to a smaller audience at DevConf, but the FOSDEM audience was considerably larger.

In retrospect, my original talk topic is relevant but I have ideas on how I could have delivered my message more effectively. Regardless, it was a learning experience for me to present in front of a new audience. Public speaking opportunities filled my youth, both in theater and in presentations, but I had never presented to a technical audience before (let alone on a non-technical topic). The experience at FOSDEM helped build my understanding and I hope to return with a new topic someday in the future.

Exploring the Balkans 🔗

Outside of open source and Fedora, my time in Croatia included a lot of time outside of Croatia. When many of my roommates went to explore the wonders of Western Europe, I lost my heart in the shadows of the Balkan mountains. My spring break was a solo trip split between Sarajevo, Bosnia and Hercegovina and Tirana, Albania.

Sarajevo 🔗

The three days I spent in Sarajevo were short but significant. I was truly alone on this visit and it was up to me to make the most of it. Originally, I was skeptical to go alone, but I knew that I would never have a better opportunity to go. My fascination with Sarajevo stemmed from a year of studying European history in high school, and knowing the cultural significance of Sarajevo as a meeting point of western and eastern cultures. In the end, I decided to go, and I was rewarded for it.

Most of my trip in Sarajevo consisted of museums. I visited various museums, ranging from eighteenth to twentieth century history. The most rewarding for me were the Galerija 11/07/95 and the Tunnel of Sarajevo. The gallery documented the Srebrenica genocide in July 1995 by the Serbian armed forces. The exhibit was eye-opening and perspective-shifting. The Tunnel of Sarajevo, sometimes called the Tunnel of Hope, is another perspective-shattering experience. The museum introduces the tunnel used during the siege of Sarajevo during the 1990s, when Serbian forces surrounded the city for an almost four-year siege. The tunnel was the only way for citizens and resistance forces to contact the outside world and keep the resistance alive. A small part of the tunnel is preserved, and the other artifacts make it a gripping experience (not to mention it’s a short drive out of the city, so you also have a chance to mentally prepare and later unpack the experience).

Tirana 🔗

I visited Tirana, Albania four times on my trip abroad. In Tirana, my heart was captured by the people there. For years, I read about the Open Labs Hackerspace community based in Tirana and I always imagined an opportunity to see it in person. I actually remember my first encounter with their community was an Ada Lovelace Day event report. And somehow, the circumstances shifted where I was able to meet their community and immerse myself in the culture, if only for a short time.

During my times in Tirana, I participated in the first-ever 48 hour hackathon to support the UN’s Sustainable Development Goals (SDGs), the first edition of Linux Weekend, and the annual Open Source Conference Albania (OSCAL).

https://fedoramagazine.org/students-fedora-linux-weekend-2017/

India 🔗

At the end of my study abroad experience in Croatia, a unique opportunity presented itself to me. I did not buy my return airfare back to the US before I left for Croatia. When price-checking for my trip back, I noticed it was a few hundred dollars extra if I decided to spend a week in India before flying back to the US.

I booked the tickets.

The last day of my classes finally came, and the next day, I was traveling further east, to Mumbai (or Bombay, if you prefer). I had the great fortune of having two great friends who invited me to the homes of their families during my trip. I visited Bee in Mumbai and Amita in Pune, all split across a single week!

My trip to India was eye-opening. For years, I’ve had a fascination with Eastern culture and philosophy, but it was something completely different to experience. Bee and her family took me to the Global Vipassana Pagoda, a personally fulfilling experience for me. We visited the Bandra–Worli Sea Link, Shree Mahalakshmi Temple, and several other places in Mumbai. I remember walking through the streets more than anything.

In Pune, Amita and her family showed me their favorite places. I had a chance to meet many other Fedora friends in Pune too. One of my favorite memories of Pune was a historic gurdwara. Amita took me and the others in our group to visit. For a moment, I finally got to see something I’ve only read about right in front of my eyes. The history and reverence in these places was absorbed into my mind.

I never expected an Indian visa stamp in my passport in 2017, yet it happened. I’m equally filled with wonder at how the circumstances unfolded as I am grateful this experience sneaked into my year.

Chicago: Urban experience 🔗

After my semester abroad and visiting India, I was whisked back to the United States, only to pack up once again for another new experience. From June to August, I lived in Chicago, Illinois to work an internship at Jump Trading. Chicago had a feeling of nostalgia for me because much of my father’s family has origins tracing back to Chicago. But I would find myself losing more of my heart in Chicago than I realized.

The internship 🔗

I worked with a fantastic team of people on exciting projects. Professionally, my time in Chicago was motivating and empowering. I was provided the opportunity to learn and also contribute. I walked in with a dreadful feeling of imposter syndrome and left feeling more confident in my own learning abilities. Docker, Kubernetes, and time-series data became a part of my daily work life, when I had little to no knowledge before then.

By the time my internship finished, I helped contribute to our team’s goal of standing up Kubernetes and contributing a few patches in Kubernetes projects like Minikube. I have great mentors to thank for not only direct, technical assistance but also motivational mentorship and empowerment too.

Everything else 🔗

There was more to Chicago than only the work too. Before long, I felt like a true Chicagoan, traveling the subways into the Loop, catching free concerts in Millennium Park, and indulging in the Chicago tradition of deep-dish pizza.

Unlike other cities I’ve visited, like New York City, Chicago felt easier to integrate into. The culture was notably “slower” than the fast-pace life of NYC, London, or Washington DC. I discovered Middle Eastern markets that became a regular part of my weekends, made friends with the baristas at a local coffeehouse, and had the privilege of hosting friends from three continents for short stays.

I left Chicago and was offered a new contract for the following summer in 2018. I’m looking forward to be back in June again.

Year of Fedora 🔗

2017 was full of time and effort spent in the Fedora community. In addition to the Diversity FAD, I was elected to the Fedora Council (on my third attempt), attended the annual Fedora contributor conference, Flock, and also narrowed my scope for contributions.

When I began contributing to Fedora, I was contributing to many things. Marketing, community operations, Fedora Badges, Fedora Magazine, Ambassadors, Games SIG, Join SIG, the Diversity Team, and maybe a few more things. After a while, I realized my contributions carried great width but poor depth. In 2017, I “reconfigured” my time in Fedora to focus in on the areas where I felt my time yielded the highest impact. This is Fedora CommOps and the Diversity Team.

I resigned as Fedora Magazine editor-in-chief and also formally stepped down from other teams. It made me sad, but I knew it was the right decision for me. I’m happy to spend more time working in fewer projects at a greater depth and focus than I had before.

Flock 2017 🔗

Flock, Fedora’s annual contributor conference, was held from Aug. 29 to Sep. 1 in Cape Cod, Massachusetts. Every year, Flock is an empowering experience for me because of the face-time I get with the people I spend much of my year working with remotely. This year was no different, and many new faces were mixed in with the old ones.

The highlights for me were in three forms: the CommOps session, the Diversity Team session, and the Fedora Magazine session. Together with Sachin Kamath, we led the CommOps session. You can read more about our session here:

https://communityblog.fedoraproject.org/metrics-docs-flock-2017/

The Diversity Team and Magazine sessions were also valuable for both teams to get feedback from the rest of the community. In the Diversity Team session, we had many active participants outside of our team that reminded us the importance of narrowing our focus for higher impact. I also attended other interesting sessions held by the community, like the future of fedmsg by Jeremy Cline.

CommOps FAD 🔗

Towards the end of 2017, I worked together with our team in CommOps to organize our own team sprint, or FAD, in 2018. We successfully planned the event and organized it in Brno, Czechia, similar to last year’s Diversity FAD.

More details on this will be found in its own event report!

ListenBrainz indie study 🔗

In my fall semester of 2017, I took on an independent study to further explore the ListenBrainz project. ListenBrainz is an open source social platform to document the music you listen to over time. If you’re familiar with Last.fm or Libre.fm, it’s a similar concept, but the focus is more on the data than the social features. ListenBrainz is supported by the MetaBrainz Foundation, also the guiding body for the more well-known MusicBrainz project.

In my independent study, I had a chance to contribute documentation and community tools (like issue / PR templates), as well as explore how the project gathers and builds metrics. I didn’t make my original milestone of major code contributions to the project, but I better understood the community and tried to help in the areas of low coverage, like documentation.

The experience was insightful for me and provided me an excuse to work on something that I am genuinely passionate about. Music is a powerful part of human culture, and the MetaBrainz Foundation takes a serious approach to documenting music, especially in a technical sense. ListenBrainz represents an opportunity for us to better explore and understand ourselves through our music listening habits. I hope someday that ListenBrainz will be a platform for data journalism and research about music. That’s my dream.

Opensource.com community moderator 🔗

At the beginning of 2017, I was brought on board as an Opensource.com community moderator. Together with other community moderators and site staff, I help contribute new content and source new writers to the site. My invitation to the community moderator team came shortly after the announcement that I received the 2017 People’s Choice Award. When Rikki Endsley invited me to the team, it felt like a natural alignment to my passion for storytelling.

All Things Open 2017 🔗

I was invited to All Things Open, an annual open source conference in Raleigh, by the Opensource.com team. The day before the conference, I met the rest of the team and other community moderators at the Red Hat HQ in Raleigh. We spent the day locked into a room together to hash out plans and goals for the next year. It was a productive opportunity for the team to work together and also a great opportunity to meet the other members of the community.

Some of my best takeaways from this experience were catching coffee with other community moderators, meeting Jim Whitehurst to talk about Opensource.com, and giving my talk, What open source and J.K. Rowling have in common, for the final time.

I hope I have the opportunity to go again next year to meet the awesome team behind Opensource.com. (If you haven’t considered before, come and write for us too!)

Happiness Packet Challenge 🔗

Another unusual milestone for my 2017 was the first rendition of the Happiness Packet Challenge. I was introduced to the Happiness Packets website in 2016. Happiness Packets are an easy way to say thank you to someone who has had a positive impact on you. I came up with a challenge to my friends and network to write one Happiness Packet a day, every day, for a week.

I followed up with the team behind the project to evaluate the impact of this idea, and I was pleasantly surprised. Here’s the number of messages sent for the two weeks prior to the Happiness Packet Challenge, followed by the week of the challenge:

• Week starting 2017-03-27: 2 sent
• Week starting 2017-04-03: 35 sent
• Week starting 2017-04-10 (challenge week): 72 sent

You can read more about the challenge in my original blog post. Keep an eye out for it again in 2018.

Living openly 🔗

Earlier in this post, I alluded to how I felt like I began to find myself when I was abroad. My study abroad experience was the beginning of a longer process that leads into present day.

In April, I went public with my depression, both to help take a weight off my shoulder and to be a voice for others who are afraid to speak up. I was always concerned of the reaction from publishing something like that, but I was met with nothing but loving-kindness from friends and strangers. It gave me new confidence to live more openly and wear my values in the open.

The story continued in October, when I decided to delete my Facebook and Instagram accounts.

https://medium.com/@jflory7/cut-the-plug-deleting-facebook-and-instagram-6cbe7c86d9c9

I considered this for a couple of years before, but I pulled the trigger in October. Like many others, it felt almost too much of a task to disconnect myself from this huge network of people and friends. But the negative impacts of it were draining me and trapping me. Since I deleted my accounts, I’ve noticed a positive impact in overall levels of happiness and awareness. However, I don’t think the social media accounts alone are the reason for this.

In the near future, I hope to do a follow-up post to my decision to cut away from the Facebook and Instagram machines. Keep an eye out for more.

2018 🔗

It’s already February in 2018 when I finished this post. This year, I thought it would be the year when I get the post out closer to the new year, but somehow I always slip. In either case, it gives me a chance to take in some of the new opportunities and excitement of the new year before reflecting and looking back.

This year, I’m working an internship with UNICEF to help lead on open source community engagement and supporting the non-technical areas of their MagicBox platform. In the one month I’ve been doing this, I feel like I have tens of articles I could write about, but the experience is still maturing for me.

I also have another round in Chicago to look forward to over the summer. I’ll get to work with the same team as last year on similar projects, and I’m looking forward to going back.

As for the rest, who knows what’s to come? So many things that made 2017 what it was were the things I didn’t expect. The surprises in life are the salt to the regiment of daily life, and add flavor and spice in unexpected ways. I have no idea what my 2018 Year in Review will look like, and that’s okay. I’m looking forward to seeing what will make it in.

Thank you 🔗

Above all, every year, I think back on the people who positively impacted my life and contributed to the “flavor” of my year. A close friend reminded me recently that we all stand on the shoulders of giants. And isn’t it true? We all have our great mentors, great friends, and unexpected sages that help us find our own footing on this great path of life. We become ourselves from the various pieces impacted on us by others.

I’m thankful for all of the people who have made my year into the experience it was. The list is too long to write and I fear I would leave someone out – even significant impacts were made by people who had a short-term role in this last year.

A long time ago, my open source experience was jump-started by someone who did something kind and exceptional for me. It was a continuing trend since that moment. My only aspiration is to pay forward the good will that so many have bestowed unto me.

Thanks for making it this far down, and I hope to see you in 2018. Or who knows – maybe it will just be me reading this far down for next year, when I go to write my next year in review. Hi future me!

Yesterday, Fedora contributor and CommOps team member Bee Padalkar published an article on her blog about measuring the impact of Fedora’s participation at the FOSDEM conference in Europe.

Looking at FOSDEM 🔗

In her analysis, Bee looked at people who scanned the FOSDEM badges for 2014, 2015, 2016. Leveraging tools like fedmsg, she was able to draw conclusive evidence of how people who scanned the badge began contributing for the first time or started contributing more than before the conference. The statistics are fascinating and the analysis is comprehensive in how it measures contributions. It’s worth the full time to read how we’re making an impact at conferences!

Looking ahead 🔗

The other awesome factor of this is that these kinds of reports are extendable to other events in the world of Fedora. Other Ambassadors can use tools like Fedora Badges and track metrics of how they impact and affect the people they engage with at conferences and hackathons. I’m hoping for us to be able to use these kinds of analytics for the past event at BrickHack 2016 that I helped organize as an Ambassador. Stay tuned for an event report and plenty more on the Community Blog with details about BrickHack.

Read all about it! 🔗

Read the full analysis on her blog!